What Our Product Testing Group Has to Say
FAQ
What size ostomy barriers does it work with?
What size ostomy barriers does it work with?
The Ostomee CleanCut™ covers a sizing range of 2mm to 62mm, making it compatible with the vast majority of standard ostomy skin barriers on the market. If you are unsure whether it works with your specific barrier, feel free to reach out to us through our contact page and we will be happy to help.
How do I clean the CleanCut™?
How do I clean the CleanCut™?
The CleanCut™ is fully washable and reusable. Simply rinse the device after each use. No special cleaning products are required. Allow it to air dry completely before storing.
When will my pre-order ship?
When will my pre-order ship?
We are currently expecting to ship pre-orders in Q4 2026. You will receive an email notification with tracking information as soon as your order ships. We appreciate your patience and support as we bring this product to life.
What if it doesn't fit my needs?
What if it doesn't fit my needs?
We stand behind the CleanCut™ with a 30-day satisfaction guarantee. If for any reason the product does not work for you, contact us within 30 days of receiving your order and we will make it right. Your comfort and confidence are our top priority.
Is it covered by insurance?
Is it covered by insurance?
The Ostomee CleanCut™ is currently not covered by insurance, however we are actively working toward making it eligible for HSA and FSA reimbursement. We recommend checking with your provider as policies vary. We will update our customers as soon as insurance eligibility becomes available.
Does the CleanCut work with convex skin barriers?
Does the CleanCut work with convex skin barriers?
Yes! Every CleanCut ships with both a flat and convex adapter. To cut a convex barrier, simply swap the flat adapter for the convex one before cutting. The full process is covered in the included user guide.
You Deserve a Better Way
Living with an ostomy can be a lot to manage. Your bag change routine shouldn't add to the burden. The Ostomee CleanCut™ was built to give you back your time, your confidence, and your peace of mind.